via Rob Kitchin
Also, on lessons from a study looking at governance/privacy/security concerns as relates to ‘The ethics of smart cities‘
1. Start with needs
2. Do less
3. Design with data
4. Do the hard work to make it simple.
5. Iterate. Then iterate again.
6. Build for inclusion.
7. Understand context.
8. Build digital services, not websites.
9. Be consistent, not uniform.
10. Make things open: it makes things better.
Via Design Observer